Generations Riviera Maya Family Resort - More Inclusive ★★★★★

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Generations Riviera Maya Family Resort - More Inclusive

Carretera Cancún-Tulum km 45, Quintana Roo, CP 77710 Cancún, México, Playa del Carmen, 77710 Puerto Morelos, Mexico

➤ Generations Riviera Maya Family Resort - More Inclusive | Quintana Roo

Set in the heart of the Riviera Maya, facing the beautiful Caribbean Sea, Generations Riviera Maya Family Resort stretches along a secluded beach, offering the More InclusiveTM concept by Lomas HospitalityTM, gourmet cuisine and stylish accommodations. It also features a garden, on-site shops, sun terrace, swimming pool and hot tub. It is located on Maroma Beach, 15 minutes’ drive from Playa del Carmen.

The More InclusiveTM concept goes beyond All-Inclusive by offering round-trip transportation from Cancun airport to your hotel and to our parks, plus unlimited access to catamaran and reef snorkel, cenote, Aqua Nick® Water Park, and Maroma Beach with its delicious brunch.

The suites offer modern décor, air conditioning, iPod dock, flat-screen satellite TV and DVD player. All come with a coffee maker, fridge and a bathroom with bathrobes, hairdryer and shower. This complex also features a baby lounge, a certified team of professionals at the Eko Kids Club, library and snorkeling equipment. Sauna and horseback riding are available as well.

All guests ages 18 and over are welcome to use the facilities at the adults-only El Dorado Casitas Royale and El Dorado Royale, which are located next door. Guests have 6 different options to dine. Asian cuisine, Mexican dishes and Italian food are offered.

Generations Riviera Maya Family Resort - More Inclusive is 25 minutes' drive south of Cancun International Airport, 15 minutes' drive north of Playa del Carmen and just 10 minutes' drive away from Mayakoba championship golf course. Cancun town center is 35 minutes' drive away.

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Room choices in Generations Riviera Maya Family Resort - More Inclusive

Generations Riviera Maya Family Resort - More Inclusive Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Private bathroom
Outdoors Picnic area, Outdoor furniture, Beachfront, Private beach area, Garden
Activities Live sport events (broadcast), Walking tours Additional charge, Beach, Kids' club, Entertainment staff, Children's playground
Food & Drink Coffee house on site, Kid meals, Snack bar, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Valet parking
Services Concierge service, ATM/cash machine on site, Tour desk, Laundry Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge, Room service
Entertainment and family services Indoor play area
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Air conditioning, Non-smoking throughout, Lift, Family rooms
Wellness Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa facilities, Sun umbrellas, Public Bath, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken English, Spanish

Generations Riviera Maya Family Resort - More Inclusive Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash Generations Riviera Maya Family Resort - More Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.

Children are Welcome form 3 to 12 Years old . Guest from 13 years and up will be charged as adults.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Generations Riviera Maya Family Resort - More Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Generations Riviera Maya Family Resort - All Inclusive

Generations Riviera Maya

Generations Riviera Maya, Gourmet

Generations Riviera Maya, Gourmet All Inclusive by Karisma

How do I get the best price guarantee for Generations Riviera Maya Family Resort - More Inclusive?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Generations Riviera Maya Family Resort - More Inclusive. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Generations Riviera Maya Family Resort - More Inclusive?

WiFi is available in all areas and is free of charge.

Is there free parking available at Generations Riviera Maya Family Resort - More Inclusive?

Free private parking is possible on site (reservation is not needed)., Valet parking

What are the outdoor activities at Generations Riviera Maya Family Resort - More Inclusive

Picnic area, Outdoor furniture, Beachfront, Private beach area, Garden

What languages are spoken at Generations Riviera Maya Family Resort - More Inclusive?

English, Spanish

What services are offered at Generations Riviera Maya Family Resort - More Inclusive?

Concierge service, ATM/cash machine on site, Tour desk, Laundry Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge, Room service

What are the general services offered at Generations Riviera Maya Family Resort - More Inclusive?

Air conditioning, Non-smoking throughout, Lift, Family rooms

Are pets allowed at Generations Riviera Maya Family Resort - More Inclusive?

Pets are not allowed.

What is the check-in time at Generations Riviera Maya Family Resort - More Inclusive?

From 15:00

What is the check-out time at Generations Riviera Maya Family Resort - More Inclusive?

Until 12:00

100% real reviews of Generations Riviera Maya Family Resort - More Inclusive

If you have any questions regarding the facilities or services provided at Generations Riviera Maya Family Resort - More Inclusive, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

6,0
Purpose of trip: Leisure trip
What was the highlight of Generations Riviera Maya Family Resort - More Inclusive
decent
Beautiful grounds and rooms
everything is really far apart if you’re trying to get to the el dorado plan to walk 15+ mins rain or shine because getting a golf cart shuttle is NOT easy. you have to keep your head on because they play a lot of word games and try to screw you. we found a cockroach in our room and a cockroach egg in between our bed when the exterminator came in… and we had to literally pull teeth to get a new room!!! then we were told to we could get an 80 min massage for one price plus a discount because we were wedding guests. when we got to the spa they told us the discount would be applied at check out. then we get to check out and they have never heard of any such thing. they also made us pay for our covid tests despite the paperwork we signed for the tests stating that they were free…. very upsetting/stressful trying to get problems solved with staff and management. this is not what you want to deal with on vacation.
6,0
Purpose of trip: Leisure trip
What was the highlight of Generations Riviera Maya Family Resort - More Inclusive
Pleasant
The food was good. The sister hotel next door had much nicer facilities.
Pools were cold and underfilled, so the "infinity" feature didn't work. Room was very dark, and living room section was missing the TV on the wall. No buffet for lunch or dinner, despite the website stating there would be one. Beach is not swimmable - there are giant rocks/sand bags in the water.
7,0
Purpose of trip: Leisure trip
What was the highlight of Generations Riviera Maya Family Resort - More Inclusive
Good
We stayed on the 3rd floor building 18 on a swim out suite. The view was incredible and the room was very nice. The place is taken care of not perfectly but good enough. The service employees are all very friendly and helpful. The room service was very good, good selection, good tasting quick food and the employees delivered quickly. The AC they have in the room works amazingly well.
There is a few things we did not like and most likely won’t be coming back. First of the whole beach is unswimable they have concrete blocks all over the beach to break the waves and It’s also pretty rocky. We thought that I would be amazing to have access to 3 resorts and enjoy all the properties. We soon found out that it was a bad idea. They basically want you to use the other property’s restaurants and it can take forever to get a shuttle to go all the way to the furtherest property for breakfast or dinner. The second thing is that our concierge promised somethings that were not delivered and messed up some of our reservations. They were very pushy trying to get us to attend a timeshare presentation and every morning when we would come down from our room they would ask the same thing. They would also call us early in the morning and wake us up trying to have us come down to talk to them. And lastly, the food was not that great. It was pretty bland and I wasn’t impressed with the selection. The map you are given does not state when and what times each restaurant is open or what the dress code is (very important since you have to shuttle from one side to the other only to get denied entrance). They have an app that has all the right information except a map, you can’t order anything through it even though it seems like you can. They want you to do everything through the concierge which I find very annoying because I want to be able to enjoy a vacation without being pressured into a sales presentation every time I need something. For the price we paid, they fall very short of being a diamond hotel or luxury resort. When you have dinner at “Las Fuentes” restaurant and they have a $10 dlls fee extra per person, but what they don’t tell you is that is another sales tactic to sell you a wine tasting for $45 dlls once sited when they claim to be a gourmet all-inclusive resort.
8,0
Purpose of trip: Leisure trip
What was the highlight of Generations Riviera Maya Family Resort - More Inclusive
This is a fun place for kids to swim while parents can relax poolside.
The private pools are great! The rooms are very spacious! The Asian restaurant was AMAZING.
There is very little beach, it’s covered in seaweed and you are unable to swim in the ocean. The food & drinks were mediocre and the portions are small.

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